Operator and contact
HOSFU SMART INNOVATION LIMITED
Registered in Hong Kong.
2705, 27/F, China Resources Building, 26 Harbour Road, Wanchai, Hong KongInformation you provide
Orders require contact and delivery details, selected products and payment confirmation. Enquiries may include your name, email, company, message and optional attachments. Provide only information needed for your request; do not include medical records or other sensitive documents. Without required information we may be unable to complete your order or reply.
How information is used
We use this information to process payments, fulfil orders, provide shipment and service updates, answer enquiries, handle returns, prevent misuse and meet applicable record-keeping obligations. Order links grant access to order information: keep them private and contact us if a link is exposed.
Service providers and international processing
Stripe processes checkout and card payments; HOSFU does not receive your full card number or card security code. Cloudflare hosts and protects the website and stores order records; Resend delivers transactional emails. Carriers receive information needed for delivery. These services may process information outside your country, including outside Hong Kong. Their own privacy notices apply to their independent services.
Browser storage and security data
Your shopping bag is saved in local browser storage. Administration uses authentication cookies. Hosting and security services process technical data such as IP addresses, request details and errors to operate and protect the service; application rate limits use hashed IP identifiers. Clearing browser storage removes the saved shopping bag.
HOSFU App
The website and HOSFU App have the same operator. The App does not require HOSFU account registration and does not upload account or training records to our servers. App-store downloads, operating-system permissions and services supplied by Apple or Google are subject to their respective notices. Website orders and enquiries are handled separately as described above.
Retention and your choices
Retention depends on fulfilment, support, dispute handling and applicable legal record-keeping requirements; there is no single automatic deletion period for every record. Contact jun@hosfusmart.com to request access, correction or deletion, or to raise a privacy concern. We may need to verify your identity; some records may need to be retained where the law requires it. Please do not send identity documents unless requested through an appropriate channel.
Updates
Changes to this notice will be published on this page with an updated date. Contact our privacy contact at the email or postal address above with questions.